General
CRANACH Privacy Policy
Does CRANACH offer free shipping?
What about missing parts?
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Ordering
How to Register for a CRANACH Pro Account
How do I track my order?
How does the return process work?
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Product
Compliance with cUPC
Difference between thermostatic and balanced spool valves?
What is the flow of the shower?
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Installation
How can I access the installation instructions for my product?
Can I install a CRANACH product myself?
What size hole is required for the faucet installation?
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Polices
Do I need to return defective parts to received new warranty part?
I purchased the item from a thrid-party seller, can I set up the return with CRANACH?
How to return an item?
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Care & Cleaning
How to keep my shower clean?
What’s the best way to remove mineral deposits from my showerhead?
What kind of cleaner can l use on my showers?
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