FREE SHIPPING OVER $399 -10% OFF ON FIRST ORDER
WELCOME TO CRANACHHOME.COM! FORMERLY KNOWN AS CRANACHHARDWARE.COM
FREE SHIPPING OVER $399 -10% OFF ON FIRST ORDER
Terms & Conditions
Welcome to the CRANACH website. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.
RULES FOR USING OUR WEBSITE
Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.
Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
Use of the Website
- Eligibility: The website is intended for use by individuals who are at least 18 years old. By using the website, you represent that you are at least 18 years old.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
- Prohibited Uses: You may not use the website for any illegal or unauthorized purpose. You agree to comply with all applicable laws regarding your use of the website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
- Prohibited Uses: You may not use the website for any illegal or unauthorized purpose. You agree to comply with all applicable laws regarding your use of the website.
Product Information
We strive to ensure that the information on our website is accurate, complete, and current. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
Pricing and Availability
- Pricing: All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors.
- Availability: We do not guarantee the availability of any product. We reserve the right to discontinue any product at any time.
- Availability: We do not guarantee the availability of any product. We reserve the right to discontinue any product at any time.
Orders and Payment
- Order Acceptance: Receiving an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.
- Payment: You must provide a valid payment method at the time of purchase. By submitting your payment information, you authorize us to charge the specified amount to your payment method.
- Payment: You must provide a valid payment method at the time of purchase. By submitting your payment information, you authorize us to charge the specified amount to your payment method.
Shipping and Delivery
- Shipping: Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers.
- Free Shipping Offers: For orders over $99, we offer free standard ground shipping within the contiguous 48 states in the U.S. Orders to Alaska, Hawaii, other non-bridge-connected islands, and Canada will incur additional shipping fees. Please contact customer service for specific rates and international shipping quotes.
- Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- Inspection on Delivery: Please inspect your order upon delivery. If you receive a damaged package, note the specific damage on the delivery receipt and refuse the shipment. Contact us immediately at support@cranachhome.com or call +1 (888) 263-8999. See Details
- Free Shipping Offers: For orders over $99, we offer free standard ground shipping within the contiguous 48 states in the U.S. Orders to Alaska, Hawaii, other non-bridge-connected islands, and Canada will incur additional shipping fees. Please contact customer service for specific rates and international shipping quotes.
- Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- Inspection on Delivery: Please inspect your order upon delivery. If you receive a damaged package, note the specific damage on the delivery receipt and refuse the shipment. Contact us immediately at support@cranachhome.com or call +1 (888) 263-8999. See Details
Returns and Refunds
Please refer to our Returns & Refunds Policy for detailed information on our return and refund procedures. Learn More
Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is the property of CRANACH or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use any content without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, CRANACH shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
Indemnification
You agree to indemnify, defend, and hold harmless CRANACH, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the website or your violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Houston, Texas.