Start by identifying your product model for accurate parts matching.
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Find the Right Parts for Your Bathroom Fixtures
Identify Your CRANACH Product
How to Find a Service Part
Follow these steps to find the parts you may need.
- 1. Identify Your Product
- 2. View Parts Diagram
- 3. Select the Part
How to Find a Service Part
Follow these steps to find the parts you may need.
1
Identify Your Product
2
View Parts Diagram
3
Select the Part
Start by identifying your product model for accurate parts matching.
View detailed diagrams to locate the exact parts you need.
Choose the part you need and proceed to purchase for quick replacement.
Find Your CRANACH Product's Number
Can't find what you're looking for?
Chat With Us
8:00am-10:00pm
7 Days a Week
7 Days a Week
Call Our Team
Tel: +1(888) 263-8999
Working hours:
PDT 08:00-17:00
PDT 08:00-17:00
7933 Ley Rd Houston,
TX, 77028
TX, 77028
Product Support
Need help with your purchased product?
First locate your product model number.
First locate your product model number.
Frequently Asked Questions
Let us help you find what you need.
How do I identify my CRANACH product model?
You can find the model number on the product label, in the user manual that came with your product, or in your order details.
Can I purchase replacement parts directly from your website?
Yes, once you identify the required part from the diagram, you can proceed to purchase it directly from our website.
What should I do if I can't find my product model?
If you can't find your product model, please contact our customer support for assistance.
How long does it take to receive a replacement part?
Delivery times vary based on your location, but you can expect to receive your part within 5-7 business days.
What is your return policy for replacement parts?
We accept returns for unused parts within 30 days of purchase. Please refer to our return policy for more details.
Do you offer technical support for part installation?
Yes, we provide technical support for part installation. You can find installation guides on our website or contact our support team.
Can I track my order once it has been shipped?
Yes, you will receive a tracking number via email once your order has been shipped. Use this number to track your order status.