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WELCOME TO CRANACHHOME.COM! FORMERLY KNOWN AS CRANACHHARDWARE.COM
FREE SHIPPING OVER $399 -10% OFF ON FIRST ORDER
Privacy Policy
YOUR DATA STAYS SAFE WITH US
Overview
We respect your privacy. Across our business, we will only collect, store, and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service, and company news and offerings with you.
How We Collect Your Information
We use different methods to collect information from and about you including:
- Direct Interactions: You may give us information by filling in forms, corresponding with us by phone, email, text, or other forms of messaging, creating an account, placing an order, subscribing to our emails, or participating in activities on our website.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical information about your computer or mobile device, browsing actions, patterns, and interactions.
- Other Personal Information Sources: We may receive information about you from third parties, such as affiliated companies, business partners, service providers, and publicly available sources.
- Direct Interactions: You may give us information by filling in forms, corresponding with us by phone, email, text, or other forms of messaging, creating an account, placing an order, subscribing to our emails, or participating in activities on our website.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical information about your computer or mobile device, browsing actions, patterns, and interactions.
- Other Personal Information Sources: We may receive information about you from third parties, such as affiliated companies, business partners, service providers, and publicly available sources.
Information We Collect
We collect and use different types of information from and about you including:
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Technical Information: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
- Combining Data Elements: If we combine or connect non-personal, demographic, or technical information with personal information so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Technical Information: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
- Combining Data Elements: If we combine or connect non-personal, demographic, or technical information with personal information so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Use Your Information
The personal information that we collect depends on the context of your interactions with us and our website. We may use or disclose the personal information we collect for one or more of the following purposes:
- Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipping information.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
- Mprovement: To improve our website, products, and services based on the feedback and information we receive from you.
- Security: To help maintain the safety, security, and integrity of our website, products and services, databases, and other technology assets, and business.
- Legal Compliance: To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipping information.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
- Mprovement: To improve our website, products, and services based on the feedback and information we receive from you.
- Security: To help maintain the safety, security, and integrity of our website, products and services, databases, and other technology assets, and business.
- Legal Compliance: To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personal information except as described in this policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Categories of third parties include:
- Business Partners and Affiliates: Companies with whom we have a business relationship.
- Service Providers: Companies that provide services to us, such as payment processing, data analysis, and customer service.
- Advertisers and Advertising Networks: Companies that require the information to select and serve relevant ads to you and others.
- Business Partners and Affiliates: Companies with whom we have a business relationship.
- Service Providers: Companies that provide services to us, such as payment processing, data analysis, and customer service.
- Advertisers and Advertising Networks: Companies that require the information to select and serve relevant ads to you and others.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred to such countries.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
User-Generated Content
If you post content on our website, such as product reviews or comments, please be aware that any personal information you submit can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.
Your Privacy Rights and Choices
Based on the applicable laws of your state or country, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence. You have the right to:
- Access/Know: Request a copy of the specific personal information collected about you during the 12 months before your request.
- Delete: Request that your personal information be deleted from our database.
- Correct/Modify: Request the correction of inaccurate personal information.
- Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising.
- Limit: Limit the use or disclosure of sensitive personal information. To exercise these rights, please contact us at info@cranachhome.com.
- Access/Know: Request a copy of the specific personal information collected about you during the 12 months before your request.
- Delete: Request that your personal information be deleted from our database.
- Correct/Modify: Request the correction of inaccurate personal information.
- Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising.
- Limit: Limit the use or disclosure of sensitive personal information. To exercise these rights, please contact us at info@cranachhome.com.
Children's Privacy
The Services are not directed to individuals under the age of eighteen (18), and we request that children/minors not provide Personal Information through the Services.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.